Loksevak AI · help and support
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We are here to help.
Most answers are below. If your question is still open, email or message us on WhatsApp; you will hear back within two working days.
Account and login
Check that the number you entered is correct. If the SMS does not arrive, choose Get OTP on WhatsApp or Call. You can ask for a new OTP after three minutes.
Open app.loksevak.ai on your phone or computer and log in with your mobile number and OTP. On a phone, Add to Home Screen in Chrome or Safari makes it open like an app. The Android and iOS apps reach the stores soon; your progress stays safe there too.
In Profile, choose Change number. An OTP goes to the new number for verification and a notice to the old one.
Yes. Log in with the same registered number; your data and progress belong to the account. One account works on two mobile devices and the web browser.
Studying and the live test
One tap in the Live Test section of the app. A reminder arrives before the paper. Registered students hear the dates of upcoming statewide live tests first.
The focus right now is Group C 2026. Courses for Rajyaseva (Group A), Combined Group B, Police Bharti, Zilla Parishad Bharti and other exams follow in stages. Tell us which one you need first.
We keep every date and detail updated from the Commission's official advertisements and corrigenda. If a new corrigendum is out, send us the link by email or WhatsApp and we update it at once.
The app keeps a daily cap so revision never piles up. Near an exam, revision speeds up by itself; you can change the daily number in Profile settings.
Payment and the Super Pack
In the Live Test section of the app or at app.loksevak.ai, choose one test (₹99) or the full series to 24 January (₹499) and pay by UPI, card or net banking. Your registration is confirmed at once and a reminder arrives before the paper.
No. Loksevak AI has no auto-renewing subscription. One live test (₹99) or the full series (₹499, 10 tests) is a single payment.
No. One test, the series or the Super Pack: no purchase is refunded and a registration cannot be cancelled. A missed test is not refunded either; with the series, the remaining tests can be taken as usual. If a test cannot run on our side for technical reasons, it is held on another day. So check the date and time before you register.
Every registered Super Pack student gets the dates and venues on the official WhatsApp number. To change your city (Pune, Nashik or Chhatrapati Sambhajinagar), tell us on the same number.
Data and account settings
In the app, open Profile, then Export Data. All your study and test progress downloads as one file.
Use Profile, then Delete Account in the mobile app or at app.loksevak.ai. Your account and its data are deleted permanently; no email request is needed.