Your data, in plain words.

Last updated: 10 November 2026

Who this covers

This policy applies to the Loksevak AI app, the web app at app.loksevak.ai and the loksevak.ai website, all run by Loksevak AI ("we"). The app is for students aged 18 and over.

What we collect

When you open an account: your mobile number (for login), your chosen language and exam, and your district and taluka if you give them. While you use the app: your progress (questions solved, marks, revision cards, notes, answers you write), a log of actions in the app (which screen, when) and your feedback. Device signals: battery, network type, locale and approximate location, only with your consent and only to make the app lighter or to detect your district; coordinates are never stored, only the district name. In the browser, progress lives in that browser's storage and is backed up to your account.

What we do not collect

Contacts, the photo gallery, calls or messages, information about other apps. No advertising trackers. A photo of an answer is used only for evaluation.

Why

Login and security; practice and revision matched to your exam; backup of your progress and the same progress on a second phone; live test ranks (district and taluka); telling you about Super Pack sessions; aggregate numbers to improve the app; legal obligations.

About the AI

For the AI mentor and answer evaluation, your question or answer is processed on our servers and by our AI service provider. It is not linked to your name and is not used to train models. AI answers can be wrong; they are not advice.

Where it is kept

On servers in India, in the Mumbai region, encrypted. Progress on the phone stays on the phone and is backed up to your account.

Who we share with

We do not sell data. Only providers needed to run the service, under contract: the OTP delivery service, cloud hosting, Google Play, Apple or a payment gateway for payments, the push notification service. For a Super Pack session, your name and city go to the mentor running it. Government authorities when the law requires it, and no more.

For how long

As long as the account exists. After deletion there is a 30-day recovery window, then everything is erased permanently. Billing records are kept for 8 years as the law requires.

Your rights

Export your data from the app (Profile, then Export Data), correct it, and delete the account (Profile, then Delete Account, or the account deletion page). Consent for device signals can be withdrawn at any time. Questions to support@loksevak.ai.

Children

The app is not for anyone under 18. Such accounts are deleted when found.

Changes

If this policy changes we tell you in the app and here; for a material change we ask for consent again.